Privacy Policy

Last updated: 2 days ago

GigTaps (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform. By accessing or using GigTaps, you agree to the terms of this Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and password.

  • Payment details (processed securely through third-party providers).

  • Identification documents (for verification purposes, if required).

b. Usage Information

  • Account activity (logins, searches, gig postings, transactions).

  • Device information (IP address, browser type, operating system).

  • Location data (if enabled).

c. Communications

  • Messages exchanged between freelancers and clients.

  • Customer support inquiries and responses.

2. How We Use Your Information

We use the collected data for:

  • Providing and managing GigTaps services.

  • Facilitating communication between freelancers and clients.

  • Processing payments securely.

  • Verifying user identity and preventing fraud.

  • Improving user experience and platform functionality.

  • Sending updates, promotions, or service-related notifications.

  • Complying with legal obligations.

3. Sharing of Information

We do not sell your personal information. However, we may share data with:

  • Service Providers – e.g., payment processors, hosting services.

  • Business Partners – where collaboration is necessary to deliver services.

  • Legal Authorities – if required by law, court order, or regulatory compliance.

  • Other Users – limited profile details may be visible (e.g., name, profile picture, services offered).

4. Data Retention

  • We retain personal data only as long as necessary to provide services or comply with legal obligations.

  • Users may request account deletion, subject to any outstanding obligations.

5. Data Protection & Security

  • Data is stored securely with encryption and access controls.

  • Payment transactions are encrypted via SSL and processed by trusted third parties.

  • We regularly review our systems for potential vulnerabilities.

6. User Rights

Depending on your jurisdiction (GDPR, NDPR, CCPA), you may have the right to:

  • Access and request a copy of your personal data.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data.

  • Object to or restrict processing of your data.

  • Withdraw consent for marketing communications.

To exercise these rights, contact us at privacy@gigtaps.com

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